Shipping policy

At Project PH, we take time to carefully prepare and pack every order to make sure it arrives in good condition.

Processing Time

All orders are processed and shipped within 5–7 business days from the date your order is successfully placed in our system. Processing times may vary during holidays, sales, launches, or high-volume periods.

Once your order has been shipped, you will receive a tracking number via email or SMS (if provided at checkout).

Shipping & Delivery

Delivery times may vary depending on your location and the courier’s operations. Please note that shipping timelines provided by couriers are estimates and may be affected by weather conditions, logistics delays, or peak seasons.

Project PH is not responsible for delays caused by:

Courier issues
Incorrect or incomplete shipping information
Failed delivery attempts
Natural events or unforeseen circumstances

Order Accuracy

Please make sure all shipping details are correct before completing your order. Project PH will not be liable for lost parcels or delays caused by incorrect addresses or contact information.

Tracking Your Order

Once your order has been dispatched, tracking details will be sent to the contact information provided upon checkout. Please allow some time for the tracking status to update.